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Job Summary

  • Location: Pune
  • Job Type: Full-time
  • Posted On: 19 March 2025

Pre-sales and Support Specialist

Roles and Responsibilities:

  1. Presales Activity
    - Analyze, review, and respond to Requests for Quotations (RFQs) with accurate technical and commercial details.
    - Collaborate with internal teams to ensure competitive and feasible proposals.
    - Assist in preparing technical and commercial proposals aligned with client requirements.
  2. Technical Support
    - Act as the primary point of contact for clients, addressing technical queries and providing necessary clarifications.
    - Work closely with the sales and engineering teams to understand customer requirements and offer appropriate solutions.
    - Conduct product demonstrations and presentations to showcase technical capabilities.
  3. Project Execution
    - Ensure timely and high-quality delivery of projects by coordinating with cross-functional teams.
    - Track project progress and resolve any technical or operational challenges.
    - Assist in resource planning to meet project deadlines efficiently.
  4. Site Management
    - Oversee installation and commissioning activities at client sites.
    - Manage and coordinate site teams to ensure smooth execution of on-ground operations.
    - Ensure compliance with safety and operational protocols at project sites.
  5. Documentation
    - Maintain accurate and complete project documentation, including RFQ responses, proposals, and technical reports.
    - Ensure proper record-keeping of all client communications and approvals.
    - Assist in creating standard operating procedures (SOPs) for technical and project-related processes.

 

Required Qualification and Experience

  • Seeking a candidate with 3-6 years of experience working in presales
  • A well-organized individual who works under tight deadlines, and has a problem-solving approach.
  • Excellent administration and project management skills. Confidence coordinating teams and managing upwards.
  • A team player with a strong and confident personality and a positive attitude with great dedication.
  • Excellent written and communication skills.
  • Understands the Sales Lifecycle & able to work on multiple Enquires/Opportunities Simultaneously.

Application for Pre-sales and Support Specialist

Attach CV (PDF only)